Important: These Terms & Conditions form a legally binding agreement between 1ten and its users. By registering or using any service on 1ten, you are deemed to have accepted these terms.
1 General Terms & Conditions
1ten (https://1ten.app) is an online gaming platform operating in a licensed and regulated environment, offering slots, Live Casino, and Sports Betting services.
1ten reserves the right to update these Terms & Conditions at any time. Any changes will be communicated via the website and to your registered email. Continued use of the platform after an update constitutes acceptance of the revised terms.
- These Terms & Conditions are governed by the laws of Bangladesh.
- 1ten reserves the right to refuse service to any user at its discretion.
- Each user is allowed only one account.
- 1ten's services are intended for personal and recreational use only.
2 Account Register
To open an account with 1ten, you must provide accurate and complete information. Registering with false or incomplete details may result in account termination at any time and forfeiture of deposited funds.
- Your real name, date of birth, and mobile number are required at the time of registration.
- A single individual may not open multiple accounts from the same device or IP address.
- After registration, KYC (Know Your Customer) verification must be completed.
- It is the user's own responsibility to keep their account password confidential.
- Sharing account information with any third party is strictly prohibited.
KYC verification may require you to submit a copy of your National ID (NID) or passport. This is done to protect your account security.
3 Age Restrictions & Eligibility
Under 1ten's Terms & Conditions, users must be at least 18 years old to participate on the platform. Protecting minors from gaming is one of our top priorities.
- No person under the age of 18 is permitted to use 1ten.
- Providing false information about your age will result in immediate account closure.
- 1ten reserves the right to request age verification documents in cases of reasonable suspicion.
- Failure to submit the required documents will result in your account being temporarily suspended.
Please enable parental controls on your device to help protect minors from accessing gaming content.
4 Deposits & Withdrawals
Deposits on 1ten can be made via bKash, Nagad, and Rocket. All transactions are processed through secure encrypted channels. The following conditions apply to deposits and withdrawals.
- The minimum deposit amount is BDT 500, and a maximum daily deposit limit applies.
- Withdrawals can only be made to the registered mobile banking number on your account.
- Withdrawal requests are typically processed within 5 to 30 minutes.
- Withdrawals may be held until KYC verification is complete.
- Accounts suspected of money laundering or unusual transaction activity will be subject to review.
- Transacting via third-party payment methods or another person's account is not permitted.
All transactions are monitored in accordance with AML (Anti-Money Laundering) policy. If suspicious activity is detected, the account will be suspended pending investigation.
5 Bonuses & Promotions
1ten offers bonuses and promotional deals from time to time. Each bonus comes with specific terms that must be read before acceptance. By claiming a bonus, you agree to its individual terms and conditions.
- The welcome bonus is available to new members only and applies to the first deposit.
- Withdrawals will not be permitted until the bonus Wagering Requirement has been met.
- Attempting to claim the same bonus more than once may result in the bonus being voided and your account suspended.
- Bonus funds cannot be withdrawn directly — a specified wagering amount must be completed first.
- Free spin and cashback offers have their own validity periods and will be automatically cancelled upon expiry.
- If bonus abuse or fraud is detected, all winnings along with the bonus will be forfeited.
6 Gaming Rules
All games on 1ten are powered by RNG (Random Number Generator) technology, certified by independent third-party auditors. Every game outcome is completely fair and random.
- If a technical error or disconnection occurs during a game, the round will be voided and your bet will be returned.
- The use of auto-betting software or bots is strictly prohibited.
- Any winnings obtained by exploiting game vulnerabilities will be voided.
- Rude or disrespectful behaviour toward dealers or other players in Live Casino games is strictly prohibited.
- Attempting match fixing or gaining unfair advantages in Sports Betting is a criminal offence.
RTP (Return to Player) information for all games is available on each game's info page. Gaming is always meant for entertainment.
7 Responsible Gaming
1ten believes gaming should be fun and in control. If you feel gaming is negatively affecting your life, make use of 1ten's responsible gaming tools.
- Set deposit limits — daily, weekly, or monthly.
- Use the self-exclusion option to temporarily close your account for a set period.
- Cool-down Period — take a 24-hour or 7-day break whenever you need it.
- If you feel you may be struggling with a gaming addiction, let our support team know — they are always ready to help.
To learn more, visit our Responsible Gaming View page.
8 Account Closure & Suspension
1ten reserves the right to suspend or permanently close a user's account at any time for any of the following reasons.
- Providing false identity or documentation.
- Operating multiple accounts.
- Bonus abuse or fraudulent activity.
- Registering as a minor.
- Money laundering or suspicious financial activity.
- Harassment of other users.
In cases of fraudulent activity, all account balances and winnings will be forfeited and legal action may be taken.
9 Privacy & Data Protection
1ten takes your personal data seriously. Information collected at registration is used solely for service delivery, identity verification, and legal compliance.
- Your personal information will never be sold to third parties.
- All data is secured with SSL encryption.
- User information may be legally disclosed upon request from regulatory authorities.
- For full details on our use of cookies, please refer to our Privacy Policy.
To learn more, visit our Privacy Policy View page.
10 Changes & Updates
1ten reserves the right to amend these Terms & Conditions, in part or in full, at any time. Notice will be provided on the website and to your registered email before any changes take effect.
- Continued use of the platform after any changes will be taken as acceptance of the updated terms.
- If you do not agree to the updated terms, please contact support to close your account.
- The Bengali version of these terms and conditions shall always be considered the authoritative version.
Check your registered email regularly to stay updated on the latest changes to our terms.